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Browse Frequently Asked Questions
Every answer we’ve written, grouped by topic. Pick a topic to jump straight to it.
Your data
Where is our data stored?
In Convex, our database platform. It runs on Amazon Web Services and is independently audited to SOC 2 Type II.
Who can see our records?
Only the people you give access to, and only what their role requires. GovVantage uses role-based access (administrator, approver, reviewer and viewer) and the principle of least privilege: everyone sees what their work needs and nothing more.
Signing in
How do our staff sign in?
Through WorkOS, an enterprise sign-in platform audited to SOC 2 Type II. Single sign-on is available: if your organization uses an identity provider such as Microsoft Entra ID, Okta or Google Workspace, we can set it up so staff sign in with the accounts and policies you already manage. Sessions are re-checked regularly, not only at sign-in.
Our team
Who looks after security at GovVantage?
Our team includes cybersecurity specialists certified in CompTIA Security+, the industry-standard security certification. Every account with access to our infrastructure is protected by multi-factor authentication.